100% Discreet Packaging
FREE DELIVERY ON ALL ORDERS
Same Day Dispatch
100% Tracked Door to Door
No-Fuss 30 Day Returns
No Hassle 30 Day Returns
Returns & Refunds
We make sure that every customer is left feeling orgasmic after shopping with Sexy Emporium!
We offer 30 DAY NO-FUSS RETURNS from the day the product is received by the recipient.
If you’re not entirely satisfied with your item & would like to arrange a return or an exchange, please contact us:
Email: [email protected]
Phone: 01782 206 966 (Monday to Saturday 10am-5:30pm)
Contact Form: <Click Here>
We will usually respond to any issues on the day of the message.
1. All goods must be returned within 30 days of being received by the recipient.
2. The customer is responsible for postage costs on returning an item unless faulty prior to dispatch.
3. The item must be returned in the original bag/packaging for resale.
4. Clothing cannot show any signs of wear. This includes if the item has been stretched to fit your shape, it cannot be returned.
5. Erotic underwear, under garments & stockings cannot be returned for hygiene reasons.
6. All items must be unused.
Please check the UK dress sizes against the measurements provided on the size charts & measure yourself before ordering to pick the perfect size for yourself. UK dress sizes can vary from store to store & they vary between our own ranges as we work with various manufacturers.
*Sex toys cannot be returned once the packaging for the item has been opened & the seal broken. We will exchange the item for an item of same or lower value. Please contact us directly to resolve any queries with regards to sex toys.